FREQUENTLY ASKED QUESTIONS
We use Stripe as our payment gateway, currently supporting credit card payments only. If you’d like us to consider additional payment options, feel free to contact us.
Absolutely! Please refer to the licensing details here.
You will receive the patterns in PNG format.
Yes, all our patterns are seamless and designed to tile perfectly. This ensures optimal visual results when applied to large surfaces such as clothing or other wide-area designs. For specific details, please review the product descriptions.
Our patterns are a perfect blend of designer creativity and AI enhancement. The initial designs are handcrafted by our designers and then refined using AI tools. This combination ensures affordable pricing while retaining the artistic essence and originality that pure AI generation cannot replicate.
In principle, refunds are not supported. Since our patterns are digital products, once purchased, you gain full access to the files, which cannot be returned. Therefore, we strongly encourage you to thoroughly review the pattern styles, dimensions, and colors before purchasing.
However, refunds may be granted under the following circumstances:
- The pattern contains quality issues, such as design defects.
- You are unable to access a functional download link, and we are unable to resolve the issue.
If eligible, you may request a refund by contacting us. We will respond within 3 business days and initiate the refund process via Stripe if approved.
Not at the moment. Currently, we do not accept user-submitted designs for sale on our platform.
Not yet, but it’s in the pipeline! We plan to launch an Affiliate Program soon, enabling you to promote our patterns across various channels (e.g., websites, social media) and share in the revenue. Stay tuned for updates!